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About Us
Artistic Decor store is a wholly owned subsidiary of Phoenix Enterprises and operated by David and LaRhonda Kennedy. Artistic Decor Store provides quality products to enhance your Home Decor, personal Collections or to be a great gift item for a special person. Great customer support and prices that can't be beat! Take a look around and you'll find everything from Jim Shore Heartwood Creek to collector glass! We are independently owned and operated in order to process orders as they come in, and answer your questions promptly, our customer service office is located in our home to better serve you any time of the day. Our online store is open 24/7 and so are we! Through our commitment, experience, and expertise, Artistic Decor Store and Phoenix Enterprises has established a business relationship with our customers that will last a lifetime! Customer service is very important to us. It is our goal to make your shopping experience a fun and satisfying one. If you ever have a question or concern regarding an item on our website, or an order that you have placed, please don't hesitate to contact us at sales@artisticdecorstore.com . Our Products We carry many collectible products that will enhance any collection or home at very affordable prices. We offer reasonable prices, quality products and great customer service. Many of our collectible products are licensed, such as the Jim Shore Heartwood Creek line, My Little Kitchen Fairies, CloudWorks, Blue Willow, Coca Cola, John Deere, Country Artist, Disney and more. However, we also carry some reproductions such as: tin signs, kitchen collectibles and more. Take a look at the products that we offer. We have a wide selection of collectibles to choose from. You might find Coca Cola collectibles, John Deere Collectibles, Tin Lunch boxes, Tin Signs, Advertising collectibles, My Little Kitchen Fairies, CloudWorks, Blue Willow, Jim Shore Heartwood Creek collectibles, Disney and numerous others. We will be adding new items regularly so check back often. If we don't have a specific line or item listed that you are looking for, please email us to see if we can add it. Inventory Availability All items are new and in stock at the time the item is listed for sale. However, on rare occasions, we may unexpectedly run out of inventory before your item ships. If this should happen, you will have the choice of an immediate refund, a different item of equal value or immediate shipment when the item returns to stock with our apologies. If you are interested in an item that is labeled "out of stock", contact us to see if we have one in our backup stock. At our warehouse, when an item reaches a low level, it is immediately labeled as out of stock, but is still sometimes (not always), available in our backup stock. Returns Policy We will replace any merchandise that has been received with a manufacturer defect. Every item is Guaranteed for our customers 100% Satisfaction! We do not refund the shipping and handling charge in the event of a refused item, however we will if the item is defective or damaged. If returning an item that is not defective or damaged a 20% restocking fee may be assessed. Customer Service Customer service is very important to us. It is our goal to make your shopping experience a fun and satisfying one. If you ever have a question or concern regarding an item on our website, or an order that you have placed, please don't hesitate to contact us.
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